Consumers warned about internet shopping platform

Consumers warned about internet shopping platform

The Cypriot Union of Consumers and Quality of Life has warned consumers about purchasing items from the internet platform Temu, which does not respect European consumer safety legislation. The organisation calls on the government consumer protection service to investigate the platform and take measures. Temu was hit with a European Union complaint over a potential breach of online content rules under the EU’s Digital Services Act. BEUC lodged a grievance with the European Commission and 17 of its members in various countries also filed complaints with their national authorities against Temu for using manipulative practices and breaching the EU’s Digital Services Act.

Temu faces EU scrutiny over alleged consumer protection violations

Temu faces EU scrutiny over alleged consumer protection violations

Temu, a popular e-commerce app in the EU with 75 million monthly users, is under scrutiny for potential breaches of consumer protection laws. The European consumer rights organization BEUC and national bodies have filed complaints alleging the use of manipulative design tactics to pressure users into purchases, lack of transparency on seller information, and violations of the Digital Services Act. Temu has pledged to cooperate and investigate the allegations. Similar concerns have been raised in Germany and South Korea, with the app expected to face stricter compliance requirements as a “very large” digital platform under the DSA.