MPs focus on making online state services more accessible
The House ethics committee discussed making online state services more accessible for digitally illiterate individuals. Interior Minister Constantinos Ioannou aims to simplify procedures to reduce delays and improve communication between departments and the public. Changes have been made to speed up processes at the urban planning department and Land Registry. The Department of Road Transport is expected to be fully digitized by June 2025. Measures are being taken to assist citizens who have difficulty with online applications. Labor Minister Yiannis Panayiotou highlighted improvements in streamlining services, such as faster pension payments and increased call center efficiency.