How IRS Direct Free File Fights Back Against Corporate Greed
Tax prep companies like Intuit’s TurboTax and H&R Block are taking an extra 9 hours and 0 from their average customer in low-income neighborhoods. These companies target low-income Black and Brown communities, coercing them into paying for services that are actually available for free. They use deceptive advertising, overcharging, and hiding free options to exploit economically disadvantaged communities. The companies primarily hire unqualified preparers and saturate neighborhoods with their services. The IRS Direct File pilot program offers a free alternative to costly tax preparation services in 12 states, empowering working-class people to keep money in their pockets.