McDonald’s suffers global tech outage, rules out cybersecurity incident
McDonald’s experienced a technology outage that disrupted operations at many of its outlets worldwide, including Japan and Australia. The company confirmed the issue was not related to a cybersecurity incident. In Japan, many stores stopped taking in-person and mobile orders, with efforts underway to restore operations. McDonald’s Australia also confirmed the outage affected its restaurants nationwide. The issue impacted customers in Hong Kong, New Zealand, and the UK as well, with reports of disruptions on social media. McDonald’s operates about 40,000 restaurants globally, with over 14,000 in the United States, nearly 3,000 in Japan, and about 1,000 in Australia. The New York Times reported a “computer system failure” at McDonald’s Hong Kong, affecting mobile ordering and self-ordering kiosks.